RETURNS / EXCHANGES

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Returns are accepted within 7 days of receiving your order.

 

To return items they must be in their original and saleable condition - unworn, unwashed, unused and with all tags attached (swing tag and ORANGE security tag). Garments received with make-up or any marks will not be accepted.

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HOW TO MAKE A RETURN?

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Step 1 - Contact us within 48 hours of receiving your order at  stating your order number, the item to be returned and reason for your return.

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Step 2 - If the return is accepted, you will receive a returns authorisation number (RA#). Without this number the return will not be accepted.

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Step 3 - Post the item using a reputable carrier with tracking number

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Please note, any costs associated with the return of a item are the responsibility of the customer.