RETURNS / EXCHANGES
All sale items are FINAL SALE therefore please choose carefully.
No returns or exchanges unless an item is faulty. No refunds or credit notes to be given.
FULL PRICE ITEMS
Returns are accepted within 7 days of receiving your order.
To return items they must be in their original and saleable condition - unworn, unwashed, unused and with all tags attached (swing tag and ORANGE security tag). Garments received with make-up or any marks will not be accepted.
HOW TO MAKE A RETURN?
Step 1 - Contact us within 48 hours of receiving your order at firstname.lastname@example.org stating your order number, the item to be returned and reason for your return.
Step 2 - If the return is accepted, you will receive a returns authorisation number (RA#). Without this number the return will not be accepted.
Step 3 - Post the item using a reputable carrier with tracking number
Please note, any costs associated with the return of an item are the responsibility of the customer.